Talk to a person.
A UK team, Monday to Friday, 9am to 5pm. If you are mid-formation and something has gone wrong, phone is fastest.
+44(0) 207 689 7888
Monday to Friday, 9am–5pm
Emailinfo@formationdirect.co.uk
We reply within one working day
5 Torrens Street, Unit H
London EC1V 1NQ
Post is not the fastest route to us
Or write to us
We answer within one working day, usually sooner. If your formation is already underway and something has gone wrong, ring instead — it is faster, and we can look at your order while you are on the line.
Please do not send passports or other identity documents by email. There is a secure upload inside your account for those.
A lot of questions have quicker answers.
Filing times, what you need to register, SIC codes, VAT thresholds and confirmation statements are all covered in the help centre — usually faster than waiting for us to pick up.
Read the help centre