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Why You Must Notify Companies House When You Move Address

Failing to keep your registered office up to date at Companies House is a criminal offence. We explain how to change your address correctly.

Company Guides18 July 2024·4 min read

In the world of UK business, your Registered Office Address is far more than just a place to receive mail; it is the official legal seat of your company. Whether you are moving to a larger office or transitioning to a remote setup, updating your details with Companies House is a non-negotiable legal requirement. In this guide, you will learn why maintaining an accurate address is critical for compliance, the specific timelines you must follow, and the step-by-step process for notifying the Registrar of a change.

Quick Answer: You must notify Companies House within 14 days of changing your registered office address. Failure to do so is a criminal offence that can lead to fines, the striking off of your company, and personal liability for directors. The change is made officially by filing Form AD01.

⚠️ The Legal Importance of Your Registered Address

Under the Companies Act 2006, every UK company must have a registered office address at all times. This address must be a physical location in the same part of the UK where the company was registered (e.g., England and Wales, Scotland, or Northern Ireland). It cannot be a PO Box number alone; it must be a location where documents can be delivered by hand and where people can reasonably expect to find the company's officers.

The "Official" Seat of the Company

Think of your registered office as the company’s legal "home." This is the address where government bodies like HMRC and Companies House send formal notices, such as tax demands, legal summons, and statutory filing reminders. Because the public and the government rely on this address for official communication, the law demands that it is kept strictly up to date.

Why "Criminal Offence" is Used

It may sound harsh, but failing to update your address is legally classified as a criminal offence. If the Registrar believes a company is no longer operating from its registered address—perhaps because mail is being returned as "undelivered"—they have the power to assume the company is no longer carrying on business. This triggers a process that can lead to the company being dissolved.

  • Public Transparency: The address is visible on the public register to maintain trust in the UK business ecosystem.
  • Service of Process: It ensures that legal papers can be served on the company effectively.
  • Statutory Compliance: It fulfills the requirements of the Companies Act 2006 regarding corporate transparency.
  • Director Accountability: Directors are personally responsible for ensuring the company remains compliant with filing requirements.

⚡ The Severe Consequences of Non-Compliance

Many business owners mistakenly believe that updating their address on their website or letterhead is sufficient. However, if the change isn't recorded at Companies House, your company is technically in breach of the law. The consequences of this oversight can be rapid and devastating for a growing business.

Automatic Strike-Off and Dissolution

If Companies House sends mail to your registered office and it is returned, they will begin the compulsory strike-off process. They will send two formal warning letters. If no response is received because you have moved without telling them, the company will be dissolved. Once dissolved, the company ceases to exist as a legal entity, and its assets—including bank balances and property—become bona vacantia (ownerless property) and pass to the Crown.

Loss of Corporate Protection

One of the primary reasons for forming a Limited Company is to protect your personal assets. However, if you fail to maintain your company's records and it is struck off, you may lose the "corporate veil." If you continue to trade under a dissolved company name, you could be held personally liable for any debts or legal claims that arise during that period.

  • Missed Deadlines: You won't receive reminders for your Annual Confirmation Statement or accounts, leading to late filing penalties.
  • Financial Reputation: A "proposal to strike off" notice on your public record will alert banks and credit agencies, potentially causing your business accounts to be frozen.
  • Legal Judgments: If someone sues your company and the papers are sent to an old address, a court may issue a Default Judgment against you because you didn't show up to defend yourself.
  • Restoration Costs: Restoring a company to the register after a strike-off is a complex, expensive legal process that involves court orders and significant fees.

📋 How to Change Your Address CorrectLY

The process of changing your registered office is relatively straightforward, but it must be done through the proper channels. Simply changing your trading address is not the same as changing your registered office. You must follow the formal notification procedure to ensure the public record reflects the change.

Filing the AD01 Form

The official document used to change a registered office address is Form AD01. This form can be submitted either through the Companies House WebFiling service or via a paper application. Most companies choose the digital route as it is processed significantly faster and provides an immediate digital trail of the submission.

The 14-Day Rule

It is vital to remember that the law gives you a window of exactly 14 days from the date of the change to notify the Registrar. While the change takes effect as soon as the Registrar accepts the notice, legal documents can still be validly served at your old address for an additional 14 days after the new address has been registered. This prevents companies from "hiding" from legal papers by moving suddenly.

  • Internal Approval: Ensure you have a board minute or a record of the directors' decision to move the office before filing.
  • Service Addresses: Remember to check if your Director Service Addresses also need to be updated, as these are often the same as the registered office.
  • SAIL Address: If you keep your statutory registers at a different location (a Single Alternative Inspection Location), you must notify Companies House using Form AD02.
  • WebFiling Authentication: You will need your 6-digit Authentication Code to file the change online.
Did You Know? Your registered office address doesn't actually have to be where you do your daily work. Many companies use a professional Registered Office Service provided by a formation agent to keep their residential address off the public record and ensure all official mail is handled professionally.

🔍 Why Professional Address Services are Growing

In the age of digital entrepreneurship and remote working, many business owners run their companies from home. However, using your home address as your Registered Office means your private residence is published on the public register for anyone—including cold callers and disgruntled customers—to see. This has led to a surge in the use of professional address services.

Privacy and Security

A professional service allows you to use a prestigious central London or city-center address while you work from the comfort of your home. This maintains a clear boundary between your personal life and your business. It also projects a more corporate image to clients and investors who might be hesitant to do business with a company registered at a suburban residential flat.

Mail Forwarding and Compliance

When you use a service provider like Formation Direct Ltd, your official mail is received at a secure location, scanned, and emailed to you or forwarded by post. This ensures you never miss a deadline from HMRC or Companies House, even if you are traveling or moving house frequently. It acts as a safety net against the "returned mail" trap that leads to company strike-offs.

  • Image Enhancement: A high-profile address can make a small startup look like an established national firm.
  • Spam Reduction: It prevents your home mailbox from being flooded with junk mail specifically targeted at new business owners.
  • Flexibility: You can move house as many times as you like without ever having to update Companies House, as your registered office remains constant with your service provider.
  • Legal Compliance: Professional providers are experienced in handling statutory mail, ensuring you stay on the right side of the law.

✅ Action Steps for Moving Your Company

If you are planning a move or have recently moved, follow these steps immediately to protect your company's legal standing. Do not leave this to the last minute, as the 14-day window closes quickly.

  • Step 1: Confirm the new address is within the same UK jurisdiction (e.g., if you started in Scotland, your new office must also be in Scotland).
  • Step 2: File Form AD01 via Companies House WebFiling or through your professional formation agent.
  • Step 3: Update your company stationery, including your website, emails, invoices, and letterheads, to display the new address.
  • Step 4: Inform HMRC separately; changing your address at Companies House does not always automatically update all tax records (VAT, PAYE, etc.).
  • Step 5: Notify your bank, insurance providers, and major suppliers to ensure continuity of service.

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Why You Must Notify Companies House When You Move Address | Formation Direct